12/28/2023 0 Comments Aer lingus flight 124 seat map![]() but a social media guest service agent + senior member of staff (who also commented on the post), They are using customers funds to prop up the airline and are not responding to genuine concerns of their customers, who they are using as non-sanctioned creditors. The government should take a look into them and they should not be able to fly under the Irish emblem – they are a disgrace. ![]() I don’t believe my comment was that hard to respond to. I believe this illustrates how poor they are at being able to respond to criticism and how poor customer service training must be in this company as they were unable to respond in any other way. I made the comment below on Linkedin on an article that an AerLingus person posted (and a senior AerLingus executive commented on too) about how its unfortunate people will not fly with them at the moment owing to government action– their answer was to block me. Never again will I book through either of them. So I'm essentially just losing $150 dollars.Aer Lingus and Travelocity are scam artists. Can I apply those credits to anything else (meals, baggage, excursions)? NO they say. Can I have that remaining extra refunded? No they say. I rebooked yesterday and my new flight costs less than my original flights. I had to rebook my flight for next year by August 1st of this year or I wouldn't get anything returned. I was told that because Aer Lingus did not my original flight, even though there was an international travel ban, I was not eligible for a refund. I have been given the runaround so many times between this company and Travelocity, both of which blame each other for miscommunications (CONSTANT LIES). If you can avoid using Aer Lingus at all possible, please do so! I understand that they are struggling to accommodate everyone after COVID-19, but it is no longer the beginning phase of this pandemic. Never going to fly air lingus again and that is being said by someone who under normal circumstances flies to and back from dublin once every two months. the voucher option has so many negative reviews on any web search or online travelling site that it is not really an option! ![]() since covid cannot be the reason (but maybe this lucky airline is in possession of a crystal ball for predicting the future).Īer lingus is either offering a voucher or a refund: the thing is the refund - a pop up alert states if i click on that option’s link within the e-mail - is not possible since mine is a “saver” fare (if you can call that a 104€ ticket). I really wonder what compelling conditions other than making money at the expense of travellers can force an airline to cancel flights more than a month in advance. today i received an e-mail telling me that my flight - along with other flights from 09 05 up to 09 27 - has been cancelled. Joke image from Irish Craic and Humour.Two days ago i booked a flight from bologna to dublin, scheduled for departure on september 15th 2020. To never miss a post, follow me on Facebook, Twitter and Instagram.Īll my flight and lounge reviews are indexed here so check them out! Have you ever experienced any niggles with Aer Lingus before? What happened? Thank you for reading and if you have any comments or questions, please leave them below. I get it, all airlines are different, but why is it so difficult? Every time I fly Aer Lingus, there’s always something wrong, such as never being able to get certain popular items of hot food from the menu.ĭespite the niggles, Aer Lingus offer an experience a cut well above carriers like Ryanair, which is why everyone in Ireland continues to use them. I’m used to switching at online check-in as some airlines unblock certain seats then. The fact you can’t even move when it comes to online check-in is pretty astonishing. After all, the seats have three prices, with those at the front being one price, the normal seats being another, and then the exit rows. Surely the IT could be designed to let you move within your block of seats without any trouble. After you’ve done that, it really doesn’t want to know you. Overall ThoughtsĬlearly the Aer Lingus IT is designed to let you select and pay for a seat. Call number three, again zero wait and BINGO! Polite Filipino lady number three could hear me! She was able to switch my seat from 6A to 3A in moments and we were done. I tested my work desk phone with a colleague and it seemed it was working correctly. The whole saga reminds me of the old jokes…Ĭall number two had zero wait time, but fared no better. ![]()
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